Suppliers Why use CLOC? Reduces customer service time taking phone orders. Minimizes errors compared with phone and fax orders. Increases the number of practices using online ordering compared with traditional online website orders due to ease of use. Data can be supplied so that it can be easily imported into business systems. Advertising opportunity included. Over 50% (~2500) of independent practices use some practice management system which will be able to integrate with Contact Lens Ordering Centre.
Orders are received by suppliers as an email. As well as appearing in the body of the email, there is a file attached to aid integration into suppliers' own systems. This file is made bespoke for each supplier.